Facilities and IT Resources

Facilities Management Information

NEW Facilities Website (2023)

For Emergencies:

• Call (858) 534-2930
  • During business hours (7am - 3:30pm), your call will go to the Customer Help Desk
  • After business hours, your call will be forwarded to a voice-messaging system and you will be instructed to dial “03” to forward your call to the Central Utilities Plant for immediate response. Be prepared to provide detailed information for the operator.
• Emergency examples:
  • Building system down, lights out, locked out of an office, water leak, water spill, clogged toilet, elevator problems
  • For Elevators problems: Provide the building, cab number or letter (C&D), floor number, if the door is open or closed, and if people are trapped inside

For Non-Emergent Requests:

• Submit an online work request
  • Visit the Facilities Management Customer Portal (Maximo)
  • To access this system, you must be using a computer on the campus network or VPN. 
  • Please do not use "Describe the Issue" option in the Customer Portal. 
  • Login using your Single Sign-On account.
  • Follow the steps to submit your request. (Watch the Service Request Training Video.)
• Non-emergent examples:
  • Blinds, HVAC temperature, window crank issues, sink hand sensor, building alterations, repairs, maintenance, cleaning, sign fabrication services or event support services (e.g., additional waste/recycling containers, bollards unlocked or irrigation turned off)
  • Provide these details: NTP, Building 1, Ridge Walk Academic Complex, Floor number, room number.

Campus Addressing 

The UC San Diego main campus is shifting from using 9500 Gilman Drive as the only official address, and buildings across campus now have their own address.

• View an interactive map of campus and zoom-in to see addresses 

Campus Maps

• View printable campus maps
• View map of gender inclusive restrooms 
• View map of baby-changing stations
• View map of lactation rooms